Privacy

This page is run by Layers Counselling and Wellness for Bita Kiasarai's counselling practice.

What we collect

When you book a free consultation, Calendly collects your first name, last name, email address and phone number. These are used to confirm your booking and to send a reminder by email and text. We do not ask about what brings you to therapy at this stage.

Calendly is a third-party scheduling service. Its servers are located in the United States, and your booking details are stored there under Calendly's own privacy policy.

Who can see it

Only Bita Kiasarai has access to booking details. Nobody else at the clinic, and nobody involved in running this page, can see who has booked.

If you become a client, your information is managed in Jane, the clinic's secure practice software, in the same way as every other client of the clinic.

Advertising

This page and our booking form use Meta's advertising tools to measure whether our ads on Facebook and Instagram led to a visit or a booking. When you book, Meta may receive your contact details in hashed (encoded) form so it can match the booking to the ad that led to it. Meta does not receive anything about what you discuss with Bita, before or after booking. You can read how Meta handles this data in Meta's own privacy policy.

Questions

Email info@layers-counselling.ca.